1. We will usually post within 1 to 2 business days after receiving cleared payment
2. Global Free Shipping, 5-8 Working Days DHL Express/Fedex Delivery!
How often does the face mask change?
Medical experts recommend that masks should be replaced in a timely manner after being used for 4 hours, otherwise virus will gather on the surface of the mask and eventually contaminate the mask.
FAQs about Orders and Deliveries and the COVID-19 virus
Our website operations continue,We arrange delivery the next day after you pay,but delivery times may be longer than usual.This depends on the global courier flights and the bans in various countries and cities.
Last updated on March 31, 2020.
1. Can I place an order? You deliver the package?
Yes,Our activities are currently continuing. However, delivery times may be longer than usual and our selection of items available for international shipping may be temporarily reduced. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
2. What's the status of my order and delivery?
Once your order has shipped, you can find tracking information in your E-mail.
3. Why are some, Prime and Non-prime, items taking longer to ship?
As COVID-19 has spread, we have seen an increase in people shopping online. To serve our customers while also helping to ensure the safety of our associates, we have changed our logistics, transportation, supply chain, purchasing, and third-party seller processes to prioritize stocking and delivering items that are a higher priority for our customers. This has resulted in some of our delivery promises being longer than usual.
4. Is it safe to receive orders?
We will ensure your order safe and hygienic delivery.For guidance on Coronavirus, please refer to the World Health Organization website.